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Terms & Conditions
Effective Date: May 31, 2026
Last Updated: May 31, 2026
Introduction
REACH Physical Therapy is a private, concierge physical therapy practice based in Atlanta, Georgia. Throughout these terms, "we," "us," and "our" refer to REACH Physical Therapy, and "you" refers to anyone who visits or uses our site. You can reach us at Dustin@reachptatl.com or by visiting reachptatl.com.
Using Our Website
To use our site, you need to be old enough to enter into a binding agreement where you live, which in most places means you are at least 18. By using our site, you confirm that you meet that requirement. If you are using the site on behalf of a business or organization, you confirm you have the authority to agree to these terms for it.
Using Our Website
You are welcome to use our website for its intended purpose: learning about what we do, and getting in touch with us. We just ask that you use it fairly and lawfully. When you use our site, you agree not to:
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Use it for any unlawful purpose, or in a way that could harm the site, our business, or other visitors
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Attempt to gain unauthorized access to any part of the site, its systems, or another person's account
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Copy, reproduce, republish, or redistribute our content without our written permission
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Use any automated tool, bot, or script to scrape, harvest, or collect information from the site
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Upload or transmit anything harmful, such as a virus or malicious code
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Impersonate us or anyone else, or misrepresent your connection to a person or organization
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Interfere with the normal operation of the site or attempt to disrupt it
We may limit, suspend, or end access for anyone who misuses the site, and we may do so without notice when we need to protect the site or our visitors.
Our Content and Intellectual Property
Everything on this site, including text, images, photographs, graphics, logos, and the overall design, belongs to REACH Physical Therapy or is used with permission. It is protected by copyright, trademark, and other laws. You are welcome to view our content and share it for personal, non-commercial purposes, but you may not copy, reproduce, republish, sell, or use it commercially without our written permission. Our name, logo, and branding are ours, and you may not use them without our agreement. If you would like to use something from our site, just ask at Dustin@reachptatl.com. We are usually happy to say yes when we know how it will be used.
About Our Services
Our website describes the services we offer and is meant to give you a clear picture of how we work. The site itself is for information and general inquiries. It is not a contract for services, and browsing it or contacting us does not create one.
When you engage us for physical therapy, membership, or any specific service, the details, scope, pricing, and terms of that care are set out in a separate agreement that we provide and that you sign before we begin. That signed agreement, along with any notices we provide as part of your care, governs the work we do together. If anything on the website differs from your signed agreement, the signed agreement is what controls.
To request an appointment or ask about membership, use the scheduling and contact options on our site, or email us directly at Dustin@reachptatl.com.
Feedback, Testimonials, and Anything You Send Us
If you send us feedback, ideas, comments, or a testimonial, you are responsible for what you share, and you confirm it is your own and does not break any law or anyone else's rights. We appreciate hearing from you, and when you share something with us, you give us permission to use it in connection with our business, for example a testimonial on our site, unless you tell us otherwise. We are not required to use anything you send, and we do not have to keep it confidential or pay for it.
Information on This Site
We work to keep the information on our site accurate and current, but we cannot promise it is always complete or error-free. Content is provided for general information only. It is not professional advice, and you should not rely on it as a substitute for guidance suited to your specific situation. Any decisions you make based on our site content are your own.
The content on this website, including any information about physical therapy, treatment approaches, exercise, wellness, or performance, is provided for informational and educational purposes only. It is not intended as, and should not be construed as, medical advice, diagnosis, or treatment. Reading this website or contacting us through it does not create a provider-patient relationship. Always seek the guidance of your physician or another qualified health provider with any questions you may have regarding a medical condition or before beginning any exercise or treatment program.
Information on This SiteThird-Party Links and Services
Our site may link to or rely on other websites and services, such as our scheduling tool, a resource, or a social media page. We do not control those third parties and are not responsible for their content, their practices, or anything that happens when you use them. A link is not an endorsement. When you use a third-party service, that service's own terms and privacy policy apply, and we encourage you to review them.
Your Privacy
Your use of our site is also covered by our Privacy Policy, which explains what information we collect, how we use it, and the choices you have. By using our site, you agree to the practices described there. You can read it at CLICK HERE TO VIEW
Disclaimer of Warranties
Our website is provided on an "as is" and "as available" basis. While we put real care into what we do, we cannot guarantee that the site will always be available, uninterrupted, secure, or free of errors or anything harmful. To the fullest extent the law allows, we make no warranties of any kind, whether express or implied, about the site or its content, except for any warranty that cannot legally be excluded. Any reliance you place on the site is at your own risk.
Limitation of Liability
To the fullest extent permitted by law, REACH Physical Therapy and the people who work with us are not liable for any indirect, incidental, special, or consequential damages, or for any loss of data, profits, or goodwill, arising from your use of our site or your reliance on its content. Where liability cannot be excluded, it is limited to the amount you paid us, if any, for the matter the claim relates to. Nothing in these terms limits any liability that cannot legally be limited.
Your Responsibility for Claims
If your use of our site, your breach of these terms, or your violation of any law or someone else's rights leads to a claim against us, you agree to cover the reasonable costs and losses we face as a result, including reasonable legal fees. We will let you know if a claim like this comes up, and we may take part in handling it.
Suspending or Ending Access
We may suspend or end your access to all or part of our site at any time, with or without notice, if you break these terms or misuse the site, or if we need to protect the site, our business, or other visitors. The sections of these terms that by their nature should continue, such as content ownership, disclaimers, limitation of liability, and your responsibility for claims, will continue to apply even after your access ends.
If a Dispute Comes Up
If you ever have a concern, we would much rather hear about it directly and work it out. Please contact us first at Dustin@reachptatl.com so we can try to resolve things informally. Most issues can be sorted out with a simple conversation. If a dispute cannot be resolved that way, it will be handled under the Governing Law section below.
Events Outside Our Control
We are not responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, severe weather, power or internet outages, carrier delays, strikes, or actions of third parties. If something like this affects our ability to provide the site or respond to you, we will do our best to address it and keep you informed.
A Few Final Details
If part of these terms cannot be enforced
If any part of these terms is found to be invalid or unenforceable, the rest of them still apply in full.
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These terms are the whole agreement
These terms, along with our Privacy Policy, make up the entire agreement between you and us regarding your use of the site, and they replace any earlier understandings about it.
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If we do not enforce something right away
If we do not act on a breach of these terms immediately, that does not mean we give up the right to act on it later.
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Transferring these terms
You may not transfer your rights or obligations under these terms to someone else without our agreement. We may transfer ours, for example if our business is sold or reorganized, and these terms would continue to apply.
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Communicating electronically
When you use our site or contact us, you agree that we can communicate with you electronically, such as by email or through notices on the site, and that this meets any legal requirement that communication be in writing.
Changes to These Terms
We may update these terms from time to time, for example if we change how the site works. When we do, we will update the "Last Updated" date at the top. Any changes take effect once they are posted, and your continued use of the site after that means you accept the updated terms. We recommend reviewing this page now and then so you know where things stand.
Contact Us
If you have any questions about these terms, we are glad to help. Reach us at:
REACH Physical Therapy